Tracking the recipient activity of a Gift of Choice gift is easy! You’ll want to login (or signup if you have not already) to your Happy Box account and navigate to the “Gift of Choice Activity” page. There, you can look at all the data from Gift of Choice gifts you sent, as well as individual recipient data. Scroll down to the table and you can see if your recipient has claimed their gift, what they claimed, and their tracking number once it ships.

Yes! That is actually the only way the Gift of Choiceexperience works. You’ll send the Gift of Choice gift to your recipient’s email, and they will enter their own address information after they select their gift.

Sending bulk gifts with our Gift of Choice collections is easy! Once you select the collection you’d like to send, you’ll be prompted to enter you recipient info. You’ll need to adjust the number of recipients you’d like to send to, and then you can upload our bulk template to send to many recipients at one time.

The gift purchaser has 60 days from expiration date of the gift to convert the Gift of Choice credit to happyboxstore.com store credit. To do so, email orders@happyboxstore.com with your order number. After that 60 days, the gift credit will be considered abandoned and no longer able to be redeemed.

Once they have claimed their gift (which can take up to 4 weeks from your gift alert date), it can take 1-3 weeks approximately to receive their gift, as we order some product from external partners to be able to offer the breadth of gifts we have on our site. For questions on an order status please email orders@happyboxstore.com.