FREQUENTLY ASKED QUESTIONS
How long does it take to get a box to someone?
We process your order in 1-3 business days, and ship in 3-5 business days (thought we aim to get all products out within 3 business days). We ship USPS priority 1-2 day shipping and you will receive a tracking number so you can check in on your order status!
I'm shipping internationally, how long will it take for my box to arrive?
While we can't provide a general shipping estimate, we ship USPS Priority which can take anywhere between 1-5 weeks to arrive.
Do you put receipts in the packages?
Since most of our orders are surprises, we do not include receipts or invoices in with our shipped packages. You will get an email with your order information.
There is a problem with my order.
Please contact firstname.lastname@example.org with the issue. Note we may ask for a photo. This will help us resolve any issue ASAP.
Can I customize a box?
Yes, visit our NEW product builder!
Can I collaborate with Happy Box Store?
We're open to it! Give us a shout: email@example.com